This public website is a static information site. It does not currently contain a contact form, student portal, account login, analytics tracker or advertising cookies. Student and parent information may be processed separately when a school uses EduCrown Scholar or when you enrol in a Nesscrown training programme.
1. Who is responsible for your information?
Nesscrown Global Ventures (CAC registered business name, registration number BN3535652) is responsible for personal information it collects for its own enquiries, training and business operations. Our office is upstairs, opposite Poly-Café, CST Road, after the Police Divisional Headquarters and near Sir Yahaya Hospital, Birnin Kebbi, Kebbi State, Nigeria. You can contact us at nesscrownglobalventures@gmail.com or on 0810 812 2989.
When a school uses EduCrown Scholar to manage its student and parent records, the school will usually decide why those records are collected and how they are used. In that situation, the school may act as the data controller and Nesscrown may process the information on the school's instructions as a service provider/data processor. The exact responsibilities should be set out in the school's service or data-processing agreement. Nesscrown remains responsible for personal information it processes for its own purposes.
2. What information may we collect?
Website and general enquiries
If you contact us by phone, email or WhatsApp, we may receive your name, phone number, email address, the content of your message and information you choose to provide about your enquiry. The website itself does not currently ask you to submit information through a web form.
ICT training and programme administration
Where you register for training, we may process a learner's name, contact details, programme or course selected, enrolment details, attendance, learning progress and related administrative information. Where a learner is under 18, we may also receive a parent or guardian's name, phone number and email address, and information needed to communicate about the learner's participation.
EduCrown Scholar and school records
Depending on the modules a school uses, the platform may handle student names and identifiers, class or enrolment details, attendance, academic records, parent or guardian names, phone numbers and email addresses, user account details, school communications and technical activity needed to operate and secure the service. Schools should only upload information they are authorised to provide and should avoid entering information that is not necessary for the school's stated purposes.
Technical information
The website does not intentionally use analytics or advertising trackers. The hosting provider used to publish the website may nevertheless create routine technical logs, such as IP address, browser information, request time and pages requested, for security and service operation. The hosting provider's own privacy notice also applies to its processing.
3. Why do we use personal information?
- To respond to enquiries, provide quotations and communicate with customers.
- To register learners, organise training, record attendance and monitor programme progress.
- To provide, maintain, support and secure EduCrown Scholar for schools that subscribe to or otherwise use the service.
- To send service-related notices, updates and parent or school communications, including through WhatsApp, where authorised.
- To manage billing, accounts, records, disputes and applicable legal or regulatory obligations.
- To protect our services, investigate misuse and improve the quality and reliability of our work.
4. What is our lawful basis?
As applicable to the particular activity, we may rely on steps taken at your request before entering a contract, performance of a contract, compliance with a legal obligation, your consent, or legitimate interests that do not override your rights. Where consent is the basis, you may withdraw it. Withdrawal does not affect processing that took place lawfully before withdrawal, and some information may still need to be retained where another lawful basis applies.
5. Children and student information
Our training and school-related services may involve children. We expect registrations and school data to be provided or authorised by a parent or legal guardian, or by a school acting within its lawful authority. We do not ask children to submit unnecessary personal information through this public website. Schools and guardians should provide only the information needed for the relevant educational or administrative purpose.
6. WhatsApp Business messaging
We use the WhatsApp Business Platform, provided by Meta, to communicate with customers, learners, parents and schools. We use it in these ways:
- Replies to enquiries: answering people who message us first about training, print jobs or EduCrown Scholar.
- Service updates: training schedules, class reminders, print job status and similar notices to people who have enrolled or placed an order.
- School notices: where a school uses EduCrown Scholar, messages such as fee reminders, attendance alerts and announcements, sent to parents or guardians on the school's instruction.
We only send messages to people who have contacted us or who have agreed to receive them, or where a school has confirmed that it has authority to share a parent or guardian's number for school communication. We do not send unrelated marketing messages without your agreement.
Opting out. You can stop receiving messages at any time by replying STOP to a message, by telling us in the chat, or by emailing nesscrownglobalventures@gmail.com. Parents and guardians may also ask the school to remove their number from school notices.
What we and Meta receive. We may receive your WhatsApp phone number, profile name, the content of messages and files you send, and delivery and read status. Meta processes message content and related information under its own terms and privacy policy, and may store or process it outside Nigeria. We do not control how WhatsApp handles information on its platform. Please do not send passwords, payment card details or sensitive student records through WhatsApp unless the school has assessed and approved that channel for the information involved.
7. Email communications
When you email us, your message is handled by the email providers used by you and by Nesscrown. Those providers may process message content and technical information to deliver, store and secure email. Please do not send passwords, payment card details or sensitive student records through ordinary email unless the school has assessed and approved that channel for the information involved.
8. When may information be shared?
We do not sell personal information. We may share it only where reasonably necessary with:
- the school, parent or guardian who is authorised to receive the relevant learner or school information;
- hosting, cloud infrastructure, email, messaging (including Meta for WhatsApp), technical support and other service providers who help us deliver our services;
- professional advisers or public authorities where disclosure is required or permitted by law; and
- another party where you have asked us to share the information or have otherwise authorised it.
9. International processing
Some technology, hosting, email or messaging providers, including Meta, may process or store information outside Nigeria. Where personal information is transferred across borders, we will take steps required by applicable Nigerian data-protection law, including using an appropriate transfer mechanism or safeguards where required.
10. How long do we keep information?
We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected, to provide the service, to meet contractual or legal obligations, to resolve disputes or to protect our legitimate interests. For school records held through EduCrown Scholar, retention and deletion should follow the applicable school instructions, service agreement and legal requirements. When information is no longer required, it should be securely deleted or anonymised where practicable.
11. How do we protect information?
We aim to use appropriate technical and organisational safeguards, proportionate to the type of information and the risks involved. These should include limiting access to authorised users, using strong account credentials and multi-factor authentication where available, keeping software and systems maintained, using secure connections, making and protecting appropriate backups, and requiring people who handle information to keep it confidential. No website, platform or transmission method can be guaranteed to be completely secure.
Schools using EduCrown Scholar should manage staff permissions carefully, promptly remove access when staff leave, protect login credentials and tell Nesscrown about suspected security incidents without unnecessary delay.
12. Your privacy rights
Subject to the conditions and exceptions in applicable law, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, request erasure or restriction, object to certain processing, request data portability, and withdraw consent where processing relies on consent. You may also lodge a complaint with the Nigeria Data Protection Commission (NDPC).
To make a request, email nesscrownglobalventures@gmail.com with the subject “Privacy request”. Please tell us what you are asking for and how we can contact you. We may need to verify your identity or, for school records, direct you to the relevant school that controls the records.
13. Third-party websites
Our website may link to third-party websites or services, including WhatsApp and map services. Those services operate under their own privacy terms. Review their policies before sharing information with them.
14. Changes to this policy
We may update this policy when our services, technology or legal obligations change. The latest version will be published on this page with its updated date.
15. Contact us
For privacy questions or requests, contact Nesscrown Global Ventures at nesscrownglobalventures@gmail.com, call 0810 812 2989, or write to our office address in Birnin Kebbi, Kebbi State, Nigeria.
For more information about Nigerian data-protection law, visit the Nigeria Data Protection Commission and the Nigeria Data Protection Act, 2023.